Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

Credentaro
C. Sta. María de los Reyes, 6, Local A, 41008 Sevilla, España
NIF: G37096193
Email: info@credentaro.com
Phone: +34 954 929 292

Credentaro is a non-profit association registered in Spain. As the data controller, we are responsible for ensuring that personal data you provide to us is handled in compliance with Regulation (EU) 2016/679 (the General Data Protection Regulation, GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

2. Data We Collect

We collect personal data only when you voluntarily provide it to us. The categories of data we may collect include:

• Identification data: name and surname
• Contact data: email address, telephone number
• Communication data: the content of messages you send us via our contact form
• Technical data: IP address, browser type, pages visited, collected automatically via cookies (see our Cookie Policy)

We do not collect sensitive categories of personal data (such as health data, political opinions, or biometric data) through this website.

3. Purposes and Legal Basis

We process your personal data for the following purposes and on the following legal bases:

• Responding to contact form enquiries: Legal basis: your consent (Article 6(1)(a) GDPR), given when you submit the form and tick the privacy checkbox.
• Workshop registration and communication: Legal basis: performance of a pre-contractual or contractual relationship (Article 6(1)(b) GDPR) and, where applicable, your consent.
• Sending informational communications about upcoming workshops: Legal basis: your explicit consent (Article 6(1)(a) GDPR), given when you subscribe via the footer email form.
• Compliance with legal obligations: Legal basis: compliance with a legal obligation (Article 6(1)(c) GDPR).
• Website analytics: Legal basis: your consent for analytics cookies, collected via our cookie consent mechanism.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, and in any case no longer than required by applicable law:

• Contact form data: retained for a maximum of 12 months from the date of your enquiry, unless an ongoing relationship requires longer retention.
• Workshop participation records: retained for a maximum of 3 years in accordance with our administrative obligations.
• Email subscription data: retained until you withdraw your consent or unsubscribe.
• Technical/analytics data: retained in accordance with the cookie retention periods described in our Cookie Policy.

5. Data Sharing and Transfers

Credentaro does not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers: Third-party providers who assist us in operating our website and communications (such as email hosting providers), acting as data processors under written data processing agreements.
• Legal authorities: Where required by law or in response to a lawful request from public authorities.

We do not transfer personal data outside the European Economic Area (EEA). Where any service provider is located outside the EEA, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR.

6. Your Rights

Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:

• Right of access: You may request confirmation of whether we process your data and obtain a copy.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data where there is no legitimate reason for us to continue processing it.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@credentaro.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.

7. Security Measures

Credentaro implements appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures are reviewed and updated regularly in line with technological developments and best practices.

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

8. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

9. Minors

Our website and workshops are directed at adults aged 65 and over. We do not knowingly collect personal data from individuals under the age of 14. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us at info@credentaro.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are published constitutes acceptance of the updated policy.

For questions about this Privacy Policy, contact us at info@credentaro.com or by post at C. Sta. María de los Reyes, 6, Local A, 41008 Sevilla, España.